KnowledgeNow is a web-based collaborative environment including a Document Management System (DMS), Discussion Forums and Blogs, Learning Management System (LMS), Wiki, Action Item Tracking, Questionnaires, Search and Discovery, and Alert notifications.
Adopting a Communities of Practice (CoPs) architecture, KnowledgeNow promotes commitment to working together by building a collective knowledge base around a common vital interest. By going beyond explicit knowledge, which is usually limited to some type of stored information, it reflects the social, behavioral and cultural aspects of knowledge sharing. By focusing on tacit knowledge ("know-how"), true organizational learning occurs, thus creating a more agile and adaptive community. This web-based collaborative environment allows members of a CoP to use shared information and communications tools to conduct business, manage projects, keep abreast of important group issues, and solve group problems.
Inteleon predecessor company Triune Group deployed KnowledgeNow for the U.S. Air Force (USAF) as part of the AF KnowledgeNow (AFKN) program. From 1999 to 2012, AFKN grew to more than 19,000 Communities of Practice (CoPs) and 400,000 members. NASA also adopted KnowledgeNow for use in its NASA Safety Center KnowledgeNow (NSCKN) program.